Data Analyst & Logistics (TELETRABAJO)

YOUR RESPONSIBILITIES WILL INCLUDE: Transport Management Software advisory: - Get and maintain detailed knowledge about tailor made transport management system (RenTM) - features, structure, principles, links, interfaces. - Receive, communicate and track application bugs with software developer, drive solutions, be first level support for RenTM users in Europe. - Organize and lead trainings of RenTM for new users (internal, external) and refresher sessions. - Assess RenTM, server structure performance, identify and solve performance issues. - Attend ongoing, new RenTM application developments in liaison with Program Manager, Business contacts and software developer. Ensure system changes are properly scoped (requirement defined). - Quality assurance: raise performance issues in ServiceNow, as well as participate in SIT and lead UAT session for new developments. - Support business process translation into system requirements. Data analytics - Gather, process and maintain relevant Outbou