Customer Service Representative

Our client is a well-established international company active in the consumer goods sector, renowned for its premium products and strong brand reputation across Europe. To support their Customer Service team, they are currently looking for a Customer Service Representative to manage the French or English-speaking market and act as a key link between customers, sales teams, and logistics partners. Jobomschrijving As a Customer Service Representative, you will take ownership of the entire order-to-delivery process and ensure a seamless customer experience. Your responsibilities will include: Acting as the first point of contact for customers and the sales team regarding orders and delivery-related matters. Processing and managing customer orders accurately in SAP. Ensuring correct pricing, promotions, product availability, quantities, and delivery conditions. Following up on orders from entry through to final delivery. Coordinating deliveries and managing logistics-related queries. Resol…