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Inka · Founder, InkludX

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Original Research

Europe's Missing Workers: The Data Nobody Assembles

InkludX Economics investigates the real scale and fiscal cost of labour market exclusion, country by country — named sources, cited studies, no spin.

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30M+
people outside the EU labour market
€25bn
annual fiscal cost in the Netherlands alone
18.3%
of working-age Norwegians on a health-related benefit

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Daily inclusive hiring news and updates

Inclusion in Action

Real organisations across Europe proving that inclusive hiring creates better workplaces for everyone.

Developer focused on coding at a laptop

IT Consulting · Norway

Employer

The world's largest autistic-majority company started in Oslo

Unicus was founded in Oslo in 2009 on a simple insight: autistic people often excel at precision, pattern recognition and focus — exactly what IT demands. After merging with German partner auticon in 2023, they now deploy autistic IT consultants at hundreds of companies across 15 countries.

79% of 552 staff are autistic · 266 client companies in 2023

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Diverse team collaborating around a table

Tech & Business · 26 countries

Employer

10,000 neurodivergent people placed — and counting

Founded in Copenhagen in 2004, Specialisterne pioneered the idea that autistic traits are competitive business advantages. Their Dandelion Model has matched neurodivergent people to roles at SAP, Microsoft, Oracle and 500+ other employers across 26 countries.

10,000+ people placed in employment · 26 countries

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Career counsellor in a supportive conversation

Inclusion Services · Norway

Expert

9,000 people a month helped back into the workforce

Kopano is Norway's leading network of publicly owned inclusion companies. Using Supported Employment and career guidance, they help people with disabilities, long-term unemployment, and immigrant backgrounds find their way back to work or education every single month.

9,000 people supported monthly · 2,350 staff nationwide

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Skilled tradesperson working at a service counter

Retail · United Kingdom

Employer

The UK retailer that hires from prison — and wins because of it

Timpson has quietly built one of the UK's most impactful inclusion programmes since 2002, recruiting directly from custody. Their CEO's results were so compelling he was appointed UK Minister of State for Prisons in 2024. It works commercially: prison recruits have a 75% retention rate.

~600 ex-offenders employed · 75% retention · King's Award 2024

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Diverse colleagues working together in a bright office

Retail & Integration · 26 countries

Employer

IKEA turns refugee employment into a global model

Ingka Group (IKEA's parent) runs Skills for Employment — paid 3–6 month placements for refugees combining work experience, language training and employability coaching. Piloted at IKEA Oslo Furuset, it now operates across 26 countries and has been adopted by 700+ other businesses.

3,700+ refugees supported · 70% went on to find employment

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Team reviewing workplace equality data on a screen

Workplace Equality · Norway

Expert

Rating your employer's equality — before you accept the offer

Equalitycheck is a Norwegian transparency platform where employees anonymously rate their workplace on gender equality, pay fairness and inclusion. By publishing employer scores openly, they help job seekers choose workplaces that match their values and give employers a concrete incentive to improve.

Transparent employer equality ratings · Available across Nordic workplaces

Person hiking in a Norwegian mountain landscape

Outdoor Retail · Norway

Employer

The brand that reserves a quarter of all jobs for people left behind

Stormberg is a Norwegian outdoor clothing company built on a second-chance philosophy. Since 2007, founder Steinar J. Olsen has kept a standing target: at least 25% of all employees should be people who have struggled to enter the labour market — through long-term unemployment, illness or other barriers. No separate scheme, just real jobs.

25% of staff hired from excluded groups · Sustained for 15+ years

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Workers collaborating in a professional service environment

State-Owned Enterprise · Sweden

Employer

Sweden's biggest employer built entirely around disabled workers

Samhall is a Swedish state-owned company with a unique legal mandate: every one of its 24,000+ employees has a disability. Founded in 1980, Samhall partners with hundreds of businesses providing cleaning, logistics, manufacturing, and care services — while paying full wages and offering career development to workers the open labour market has left behind.

24,000+ employees — all with disabilities · Operating since 1980

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Person working at a desk in a flexible office setting

Employment Policy · Denmark

Expert

107,000 people in paid work — thanks to a Danish wage subsidy

Denmark's Fleksjob scheme offers a permanent, taxpayer-funded wage subsidy to people whose work capacity is significantly and permanently reduced. Employers pay only for hours and productivity delivered; the state tops up the rest. A record 107,000 Danes were in Fleksjob in 2023 — the highest in the scheme's history.

107,000 people in Fleksjob · Record high in 2023

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Two professionals discussing in a bright modern office

Employment Agency · France

Expert

France's 6% rule has funded 17,000 workplace adaptations

French law requires every employer with 20 or more staff to ensure at least 6% of their workforce has a recognised disability (RQTH status), or pay into the AGEFIPH fund. The agency redistributes contributions as grants for adaptations, training, and assistive equipment. In 2021 alone, AGEFIPH funded 17,049 adaptations.

17,049 workplace adaptations funded in 2021 · €265M redistributed annually

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Large diverse team working together in a modern facility

Social Enterprise · Spain

Employer

136,000 jobs — 88% held by people with disabilities

The ONCE Group is the world's largest employer of people with disabilities. Born from a lottery system set up for the blind in 1939, today's Grupo Social ONCE employs 136,000 people across services, facilities management, and industry — with 88.5% of its workforce having a disability. It is both an employer and an advocacy force reshaping Spain's inclusion landscape.

136,000 employees · 88.5% have a disability

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Developer coding at a monitor in a modern workspace

Rehabilitation Center · Ukraine

Employer

Superhumans: As good or better — every time

Superhumans Center in Lviv made a promise when it opened in the wake of Russia's full-scale invasion: every patient — soldier or civilian, regardless of what they lost — will leave as capable or more capable than before. That is not a hope. It is the standard. For InkludX, this is the spirit that should define work inclusion too. Not reduced expectations or lowered bars, but genuine belief in what people can become with the right support. Disability is not a ceiling. Superhumans prove it every day.

Every patient leaves as capable or more capable than before

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Employment advisor in a one-to-one consultation in a bright modern office

Vocational integration · Switzerland

Expert

Procap places people with disabilities into competitive jobs in all 26 Swiss cantons

Procap is Switzerland's leading organisation for disability employment integration. Using the Individual Placement and Support (IPS) model, its employment advisors work directly with employers to secure mainstream jobs — then provide ongoing job-coach support to both worker and employer. Procap collaborates with the cantonal IV-Stelle (disability insurance offices) and operates regional teams across all 26 cantons. The organisation was founded in 1930 and serves people with physical, sensory, and mental health conditions.

2,000+ people placed into employment annually · 26 cantonal teams across Switzerland

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Developer focused at a laptop, deep in code — precision at work

Enterprise Software · Germany

Employer

The tech company that decided the interview was the real problem

SAP launched Autism at Work in 2013 after noticing something obvious in hindsight: their software runs on logic, precision, and pattern recognition — and they were screening out people who excelled at exactly that, because those people didn't ace a 30-minute conversation with a stranger. So they changed the process. Multi-day assessment weeks replaced speed interviews. A decade on, Nicolas Neumann — hired in Buenos Aires in 2016 before finishing high school — built an invoice automation tool that cut a 3-day manual process to 20 minutes, and won SAP's highest employee innovation prize at 21.

215+ autistic employees · Program active in 16 countries

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Skilled worker at a workbench, focused on a craft task

Rehabilitation & Employment · Munich

Employer

It started with polio survivors. It became Munich's most unusual employer.

In postwar Munich, thousands of polio survivors needed somewhere to heal — and then somewhere to go. Stiftung Pfennigparade began as a rehabilitation clinic and kept asking one question that most clinics didn't: what happens after? The answer, built over seven decades, is a cluster of real businesses — IT, printing, catering, a café-bookshop in Schwabing — where more than 2,500 people now work, most with severe physical disabilities. They didn't design an inclusion programme. They designed jobs.

2,595 employees · €145M revenue · Operating since the 1950s

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Small cooperative team working together in a warm, non-corporate setting

Social Economy · Italy

Employer

Italy wrote a law in 1991 that created 60,000 jobs for people who needed them most

Law 381 created a new category of business whose founding purpose was to put disadvantaged people to work — not as charity, but as the business model. Today more than 5,000 Type B social cooperatives operate across Italy, in agriculture, food, cleaning, and IT. At least 30% of every cooperative's workforce must include people closed out of the mainstream: those with mental illness, addiction histories, criminal records, or severe disabilities. They don't just hold jobs here. They own the place.

5,000+ cooperatives · 60,000+ disadvantaged workers in employment

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Speaker addressing an audience with confidence and conviction

Leadership Accountability · Global

Expert

She asked 500 CEOs to stop hiding disability from the boardroom. They said yes.

Caroline Casey hid her visual impairment for seventeen years. Diagnosed at six months with ocular albinism, she built a career without telling anyone she couldn't see — until 1999, when she finally told her HR director. That moment set off twenty-five years. In 2019, she rode a horse across Colombia to reach Paul Polman (then Unilever CEO), who gave her the Davos main stage. Her ask was simple: put disability on your board agenda. Not in the CSR report — in the room.

500 global companies committed · $23 trillion combined market cap · 20 million employees covered

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Person settled at their desk in a real workplace, natural light

Supported Employment · South West England

Expert

No waiting until you're ready. The job comes first. The support follows.

Pluss was built on a belief that most employment support gets the order wrong. The standard model asks people to prove they're ready before helping them find work. Pluss flips it: get the person into a real job first, then wrap support around them as they go. Thomas had been homeless for six months when he came through the programme. He didn't need years of pre-employment training — he needed a Traffic Management qualification and someone in his corner. He's employed now.

50,000+ people placed · Over half of Pluss's own staff have a disability

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Two people in a focused, supportive conversation at a table by a window

Mental Health Employment · Netherlands

Expert

The Dutch embedded job coaches inside psychiatric clinics. Then the numbers spoke.

Individual Placement and Support starts from a belief that still surprises people: most people with severe mental health conditions want to work, can work, and don't need to become well first. In the Netherlands, IPS employment specialists work directly inside psychiatric teams — in the same building, often the same room. The model gets people into real, paid, competitive employment now, then builds support around them. After 30 months, 46% of IPS participants were in competitive employment — roughly twice the rate of traditional vocational rehabilitation.

46% in competitive employment after 30 months · 2× the rate of traditional vocational rehab

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Two people in genuine conversation — one listening, one talking, both present

Social Enterprise · United Kingdom

Employer

Recovery as a résumé: hiring people who know the work from the inside

60% of the people who work at Turning Point have been through what their clients are going through. Addiction. Mental health crises. Learning disabilities. Not as something read in a textbook — something lived. That's not a footnote. It's the model. Turning Point recruits for lived experience the way other organisations recruit for qualifications, because they've spent sixty years watching what actually reaches people in crisis. 168 peer mentors volunteer in substance misuse services. Last year, 22 of them moved into paid roles at Turning Point itself.

3,400+ staff · 100,000+ people supported every year · 60% have lived experience

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Busy open-plan office with diverse people working, natural movement

Disability Employment · United Kingdom

Employer

The disability charity that audited its own hiring — and didn't like what it found

Scope is one of Britain's largest disability charities. A few years ago it asked itself an honest question: are we actually a good employer for disabled people? The answer was uncomfortable. Job descriptions had unnecessary requirements. Interview formats assumed everyone communicates the same way. Hiring managers carried the same biases they'd spent years campaigning against. Scope redesigned their recruitment from scratch, stripped out artificial barriers, retrained interviewers, and launched Work With Me with Virgin Media — a public campaign asking employers to appoint a senior leader accountable for disability inclusion.

17% of Scope staff identify as disabled · All recruitment processes redesigned

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Modern train station concourse with commuters and light-filled architecture

Transport · Germany

Employer

Germany's national railway recruits above its legal disability hiring quota

Deutsche Bahn employs severely disabled people at 5.3% of its workforce, above the legally required 5% quota. An internal Inclusion Center gives all disabled applicants rejected in standard recruitment a second review with specialist recruiters. An annual Flagship Inclusion Award recognises exemplary projects across the group.

5.3% severely disabled workforce · Inclusion Center operational since 2021

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Assembly line workers in a modern automotive factory

Manufacturing · Germany

Employer

Mercedes-Benz employs nearly 9,000 people with disabilities across its group companies

Mercedes-Benz Group exceeds Germany's 5% legal employment quota for severely disabled people. The company runs a structured trainee programme committing to at least 23 severely disabled apprentices per year and won the Inclusion Prize of the German Economy in 2019. Ergonomically adjustable workstations and digital accessibility initiatives support long-term retention.

~9,000 employees with disabilities · 100+ trainees with disabilities over 5 years

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Airplane wing over clouds at sunset from a passenger window

Aviation · France

Employer

Air France has run a formal disability employment programme continuously for over 30 years

Air France invests €22.7 million annually supporting disability-sector jobs, with close to 1,900 staff carrying recognised disability status. The airline holds nearly 70 partnerships with sheltered and adapted employment enterprises, making it one of France's largest corporate contributors to protected-sector employment. Its current three-year disability agreement runs to 2026.

€22.7M invested in disability sector · 6%+ of workforce with disability status

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Two people shaking hands across a wooden desk in a bright room

Supported Employment · France

Expert

Messidor's transition model moves people with mental health conditions into open employment

Founded in 1975, Messidor runs transitional sheltered work centres across France for people with psychosocial disabilities. Rather than permanent sheltered work, small supervised teams and personal employment counsellors build a 4–5 year pathway toward the regular labour market. 54% of its budget comes from commercial activity, not subsidy.

~700 people supported annually · 13 facilities across France · 30% reach stable open employment

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Young people collaborating around a laptop in a modern workspace

Supported Employment · Wales

Expert

Wales's seven-year project moved 1,300 young disabled people into paid work

Engage to Change operated from 2016 to 2023 as a Welsh Government-funded project placing young people aged 16–25 with a learning disability or autism into paid employment using specialist job coaches. DFN Project SEARCH graduates achieved a 44% employment rate — compared to a national baseline of just 4.8% for people with learning disabilities in Wales. Its legacy is now being embedded into Welsh employment policy from 2027.

1,300 young people supported · 41% secured paid jobs · 86% of jobs sustained 13+ weeks

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Diverse group of professionals in a collaborative meeting

Employer Network · Netherlands

Expert

A 750-member Dutch employer network making inclusive hiring the new normal since 2016

De Normaalste Zaak is a network of over 750 SMEs and large companies in the Netherlands that share knowledge, tools, and stories to make inclusive employment mainstream. Members commit to hiring people with a distance to the labour market and to building workplaces where all can participate. The network runs a knowledge platform with practical guides and employer case studies.

750+ member employers · operating since 2016 · spans SMEs to large corporates

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Person reviewing documents with a counsellor at a desk

Vocational Guidance · Belgium

Expert

Flanders's specialist service helps people with work disabilities find and keep jobs

GTB is Flanders's specialist service for people with a work disability or health condition, providing individual career guidance, job coaching, and employer support. Its We Go to Work outreach project targets inactive people facing multiple barriers to employment through coaching and group empowerment sessions. GTB is part of the European Platform for Rehabilitation network.

Active across all Flemish provinces · part of European Platform for Rehabilitation

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Job coach and client reviewing a laptop together in an office

Supported Employment · Ireland

Expert

Ireland's EmployAbility service places over half its users into paid employment

EmployAbility is a state-supported, community-delivered employment service for people with a disability, health condition, or injury. Specialist job coaches match candidates with employers, manage workplace introductions, and provide in-employment support for both sides — free of charge. The service is commissioned by Ireland's Department of Social Protection and operates through local provider networks nationwide.

50%+ of participants progress into employment · 20%+ move into training or education

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Welcoming hotel lobby with warm lighting and professional staff

Hospitality · Norway

Employer

Norway's largest hotel chain has opened its doors to 70+ people facing barriers to work since 2013

The Olav Thon Group, which operates over 80 hotels in Norway, has run a formal partnership with NAV since 2013 offering work placements, vocational training, and language support for people with disabilities and those with employment gaps. 27 hotels signed the Ringer i Vannet inclusion agreement and the partnership has resulted in over 50 permanent hires. Thon Hotels was named Norway's most sustainable hotel brand in 2024.

70+ work placements since 2013 · 50+ permanent hires · 80+ Eco-Lighthouse certified hotels

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Vocational training session with participants at desks in a bright room

Rehabilitation fund · Poland

Expert

Poland's national fund subsidises wages for 240,000 disabled workers at open-market employers

PFRON (Państwowy Fundusz Rehabilitacji Osób Niepełnosprawnych) collects mandatory contributions from Polish employers with 25 or more staff who fall below the 6% disabled employment quota. The fund uses these revenues to co-finance wages for disabled workers at open-market companies — at present supporting over 240,000 workers — and to fund vocational rehabilitation centres, workplace adaptations, and assistive equipment grants. PFRON also operates a digital job-matching portal (Bon na pracę) connecting disabled jobseekers with contributing employers.

240,000+ workers with disabilities on wage subsidy · 30,000+ contributing employers

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Job coach supporting a worker in a collaborative workplace setting

Supported employment · Finland

Expert

VATES Foundation has coordinated Finland's national disability employment network for over 30 years

Founded in 1991, VATES Foundation is Finland's national expert body for supported employment. It coordinates a network of around 100 supported employment services across the country, trains job coaches using the evidence-based IPS model, and advises the Ministry of Social Affairs and Health on disability employment policy. VATES runs the annual Supported Employment Day to convene employers, policymakers and disabled jobseekers, and publishes the Finnish job-coach competence framework.

30+ years coordinating national network · 100+ supported employment services across Finland

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Person coding at a computer in a bright, accessible workspace

Social Enterprise · Austria

Expert

Atempo creates dignified tech jobs for people with learning difficulties across three countries

Founded in 2000, Atempo is a non-profit social enterprise that develops accessible digital products, employing people with and without learning disabilities side by side. Its social franchise model has expanded across Austria, Germany, and Switzerland, creating 50+ high-quality jobs — at least half for people with disabilities. Its STEP-AUT project specifically supports autistic job seekers and their employers.

50+ jobs for people with learning disabilities · social franchise in Austria, Germany, Switzerland

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Grant recipients presenting a community project in a conference room

Corporate Foundation · France

Expert

France's leading mutual insurer has funded 210 disability inclusion projects over ten years

The Malakoff Humanis Handicap Foundation was created in 2013 to fund innovative projects improving employment, healthcare, and cultural access for people with disabilities. It finances experimental projects in their early phases and scales what works. Over a decade it has allocated €20.4 million to 210 projects across France.

€20.4M distributed · 210 projects funded since 2013

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Business professionals in a strategic planning session

Employer Organisation · Norway

Expert

Norway's largest business confederation ran an inclusion programme with an 80% job-offer rate

NHO ran Ringer i Vannet from 2012 to 2018 — a structured inclusion programme placing people with disabilities and other barriers into internships at member companies. 80% of participants were offered a job at the end of their placement. The model has since been institutionalised through Vi inkluderer!, run jointly with NAV and major employer and employee federations.

80% of internship participants offered a job · covers 22,000+ NHO member companies

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Career adviser and jobseeker reviewing options together at a desk

Labour market · Portugal

Expert

Portugal's national employment institute places 15,000 disabled jobseekers yearly through 87 regional centres

IEFP (Instituto do Emprego e Formação Profissional) manages Portugal's Supported Employment programme for people with disabilities, operating through 87 Employment Centres nationwide. Employers who hire disabled workers receive wage subsidies of up to 75% of the national minimum wage for up to three years, plus grants for workplace adaptations. IEFP also funds vocational training in specialist rehabilitation centres (Centros de Reabilitação Profissional) and runs the Contrato de Emprego Apoiado scheme, which has placed thousands of workers in sheltered and open-market jobs since its inception.

87 Employment Centres · wage subsidies up to 75 % · 15,000+ disabled jobseekers supported annually

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Employment advisor and job seeker reviewing options on a screen

Public Employment Service · Sweden

Expert

Sweden's national employment service brokers job coaching and wage subsidies for disabled job seekers

Arbetsförmedlingen administers Sweden's full suite of disability employment support — including wage subsidies, workplace adaptation grants, and referrals to supported employment providers like Samhall. Its job coaches work directly with employers and job seekers to match skills to roles and fund the modifications needed to make hiring viable. The agency also commissions research to strengthen inclusive hiring practices.

National reach across all Swedish municipalities · billions SEK in annual disability employment support

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Engineers reviewing blueprints at a technical workstation

Energy Engineering · France

Employer

A global energy engineering firm built a structured disability unit into its core HR strategy

Technip Energies created Mission Handicap to embed disability inclusion across its French operations — covering recruitment, retention, training, and procurement from the protected employment sector. The programme funds workplace accommodations including hearing aids, ergonomic furniture, and adapted transport, and actively sources contracts with ESAT organisations employing disabled workers.

Two consecutive 3-year disability agreements signed · ESAT sector supplier programme operational

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Staffing agency professionals welcoming a new candidate

Staffing · Netherlands

Employer

The world's largest staffing group champions the Dutch government's 125,000-job disability target

Randstad Holding, headquartered in the Netherlands, is a signatory to the Dutch Banenafspraak — the national scheme requiring large employers to collectively create 125,000 extra jobs for people with an occupational disability by 2025. As the world's largest HR services provider, Randstad also actively places candidates with disabilities through its Dutch branches, provides job coaching, and publishes annual reporting on disability inclusion targets.

Signatory to 125,000-job national target · global inclusion framework in 39 countries

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