Tesla Germany GmbH
Based on what the employer says to applicants in the listing text.
What to Expect Please submit your CV in English in order to be considered for the role. This role is available in Berlin. This is a 12-month fixed-term contract with the possibility of extension. The Installer Support team is the escalation point for channel partners who distribute, install, and service Tesla’s residential energy products. The team helps partners deliver a strong end-customer experience, and is often the last stop for deciding next steps and solutions. As an Installer Support Engineer, you will give real-time diagnostics and solutions to trained on-site technicians during install and maintenance of Tesla residential solar, storage, and home charging products. You will build deep product knowledge, remotely access and troubleshoot equipment, and become a subject matter expert. Strong candidates already know residential energy. Experience in IT, networking, telecommunications, or security systems is beneficial. What You’ll Do - Provide live support on residential energy…
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