Operational Product Manager

Company description:

Ericsson AB

Job description: Join our Team About this opportunity:

We are looking for an Operational Product Manager to be the main Ericsson hardware interface between Market Areas, Customer Units and R&D. In this role, you will help maintain customer trust in the quality of the ERS hardware product portfolio, while building a strong understanding of product performance in customer networks.

You will work mainly within Radio and Baseband, combining technical understanding with strong collaboration, clear communication and a customer-focused mindset.

If you enjoy working across organizations, translating technical topics into clear priorities, and driving progress in situations that are important for both customers and the business, this is the role for you!

What you will do:

Handle customer-escalated hardware issues and, when needed, lead product task forces

Ensure the voice of the customer is clearly shared and understood within the Business Area

Ow…