Customer Success & Data Operations Associate

About Ethira

Ethira is an early-stage startup based in Stockholm building technology solutions to automate third-party risk management monitoring for regulated financial institutions and high growth tech companies. We are a small, fast-moving team backed by venture capital, and we are looking for hungry, scrappy individuals who want to get in on the ground floor and help shape the company’s trajectory.

About the Role

We are looking for a Customer Success & Data Operations Associate to serve as the critical bridge between our customers and our engineering team. In this role, you will own the customer data onboarding experience end-to-end: working directly with customers to understand their data, cleaning and normalizing it for ingestion into our platform, and ensuring a smooth, service-minded implementation process. You will be our customers’ primary point of contact for data-related matters and will work closely with the engineering team to resolve technical issues and feed product ins