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·17 July 2026VA Pushes AI for Disability Claims Amid Workforce Cuts - Legis1
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The sheer volume forced the VA's hand. The agency's historical claims backlog exceeded 600,000 at its peak.
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The sheer volume forced the VA's hand. The agency's historical claims backlog exceeded 600,000 at its peak. To manage the flood, the VA submitted a five-year modernization plan in March 2023, guiding the agency through more than 147 modernization efforts at the Veterans Benefits Administration. The plan is scheduled to end in 2027. The VA has deployed AI-assisted claims routing and document digiti…
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