Technical Operations Analyst

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy. We are looking for a Technical Operations Analyst to join our team in Dublin Working pattern: Monday to Friday from 9:00-17:00 Main duties and responsibilities Track and monitor key performance indicators (KPIs) to measure operational efficiency and service performance Use Power BI to analyse operational data and generate actionable insights for continuous improvement Produce clear, structured reports for management and stakeholders to support decision-making Provide day-to-day IT and systems support, troubleshooting issues and ensuring smooth operations Conduct workflow analysis, recommend data-driven improvements, and support the implementation of operational systems and digital tools Train and onboard engineers on systems, tools, and proce…