Business Support Analyst & Customer Relations

MSL Motor Group requires multiple Business Support Analyst & Customer Relations roles for their premises at Pottery Road, Dun Laoghaire A96 XF25.The salary range starts from €36,605 (18.05/hr) to €54,000 (26.63/hr) based on a 40-hour week.Salary will increase proportionately if additional hours are required.Salary offered shall be based on relevant experience and qualifications.Job Description - Business Support & Operational Analysis Produce regular operational reports and performance dashboards for the Aftersales Management Team. Analyse customer contact volumes, enquiry trends and communication performance. Monitor departmental KPIs and identify emerging trends requiring management attention. Support business planning through data collection, reporting and analysis. Assist in identifying process improvements to enhance operational efficiency. Prepare management reports relating to customer activity, service demand and workflow performance. Support management with business projects a…